Support
How can we help?
For bug reports, feature requests or general questions, email jramini12@gmail.com. Please include your iPhone model and iOS version so we can reproduce the issue quickly.
Frequently asked questions
- The text-to-speech voice sounds robotic. How do I improve it?
- Open iOS Settings, then Accessibility, then Spoken Content, then Voices, then English. Pick a UK English voice and tap the cloud icon to download the Enhanced or Premium variant. The next time you play a scenario the upgraded voice will be used automatically.
- AI generation is failing or returning an error.
- AI generation requires an active internet connection. If you are on cellular, check that data is enabled for the app in iOS Settings. If the error persists it is usually a transient Gemini service issue; wait a minute and try again. The app will surface the underlying error message to help diagnose.
- How do I reset my progress or delete my data?
- All app data (decks, cards, scenarios, recordings, streaks) lives on your device. To clear everything, delete the app from your home screen. Reinstalling will give you a fresh install with the bundled practice scenarios re-seeded.
- Can I use the app offline?
- Yes. Studying flashcards, running practice scenarios, recording yourself and viewing progress all work fully offline. Only the AI Generate buttons require a network connection.
- Which languages are supported?
- English, Farsi, Arabic, French, German, Spanish, Italian, Portuguese, Russian, Chinese, Japanese and Korean. You can mix any source and target language when creating a deck.
- Is the app affiliated with the Chartered Institute of Linguists?
- No. DPSI Law: Interpreter Prep is an independent study aid. It is not affiliated with, endorsed by, or connected to the Chartered Institute of Linguists or any examination body. AI-generated content can be inaccurate; always verify against authoritative legal sources.